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Bar & Restaurant Supervisor (Nagoya)
Shooters is Nagoya's #1 Sports Bar with over 25 staff working under one roof. We are constantly evolving and growing the business and, as such, are always looking for great leaders to manage and supervise the day to day business.
Shooters is currently looking for candidates to fill the supervisor role. The position is full-time and comes with attractive benefits and incentives. Suitable applicants should currently reside in Nagoya or be willing to relocate to the area.
Role and General Job Description
A supervisor manages a group of team members using effective feedback and communication of company goals while assessing work performance and identifying areas for improvement and training opportunities. He/she communicates business goals, project deadlines, and staff performance with the management team. A supervisor uses industry, as well as proprietary company knowledge to offer an outstanding, customer-focused experience.
Preferred Qualifications:
- a strong command of both English and Japanese languages
- previous shift-management and/or supervisory experience
- hospitality industry knowledge and experience preferred
- team-leadership experience
- is self-motivated
- experience training team members
- good interpersonal skills
- strong written and oral communication
- attention to deadlines
- detail-oriented and goal-oriented
- problem-solving skills
Basic Details:
- Job Title: Supervisor
- Work Type: Full-Time
- Location: Nagoya (Fushimi)
Remuneration:
- Salary:
¥220,000 ~ ¥250,000 / month
(total package - based on experience) - Staff Meal on your shift
- Staff discounts
- Opportunities for career advancement
Specific Duties:
- Supervise team members in duties and performance, providing feedback where necessary, and reporting team strengths and weaknesses to management
- Motivate, guide, and mentor team members to exceed goals and create a positive environment during shifts
- Advise management in hiring and termination decisions when necessary
- Train new team members in company standards, customer service, and job duties
- Oversee work quality and verifiy the satisfactory meeting of company and regulation standards
- Work with other supervisors and management to set and evaluate stock, logistics, projects, and overall goals
- Strictly adhere to deadlines by communicating expectations to team members, setting goals, motivating team members, and disciplining where necessary
- Connect with customers and develop strong relationships to encourage repeat patronage
- Create an atmosphere that fosters delivering superior customer service
- Maintain a strong working knowledge of company products and services, and offer technical support and information to team members
- Audit and oversee sales goal, employee development, and business development records and statistics
